Privacy Policy

Introduction

Logic Link Solutions Pty Ltd ("Logic Link Solutions", "we", "us" or "our") respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we collect, use, store, disclose and protect personal information when you visit our website, contact us, enquire about our services or otherwise interact with our business.

We aim to manage personal information transparently and in accordance with applicable Australian privacy laws.

By using our website or providing personal information to us, you acknowledge the practices described in this Privacy Policy.

What Personal Information We Collect

The personal information we collect depends on how you interact with us and may include:

Contact information

• Name, business email address, telephone number and other contact details.
• Organisation name, job title and professional details.

Business enquiries

• Information you provide when requesting information about our services, submitting an enquiry or discussing a potential business engagement.
• Details of your requirements, communications and related correspondence.

Recruitment and professional information

• CVs, resumes, employment history, qualifications, skills, professional experience and other information voluntarily provided in connection with employment, recruitment or contractor opportunities.

Website and technical information

• Technical information such as IP address, browser type, device information, pages visited and access timestamps, where collected through website hosting, security, server logs or analytics tools.

We do not intend to collect sensitive information through our website unless it is reasonably necessary for a legitimate purpose and collected in accordance with applicable law.

Please avoid submitting confidential, sensitive or commercially restricted information through general website contact channels unless we have agreed on an appropriate method for receiving it.

How We Collect Personal Information

We may collect personal information:

• Directly from you when you complete a contact form, send us an email, telephone us or communicate with our team.
• When you submit a CV, resume or professional profile for a relevant opportunity.
• During business discussions, meetings, proposals or service engagements.
• Automatically through website hosting, security monitoring, server logs or analytics technologies, where these are enabled.
• From third parties where permitted by law and reasonably necessary for our business activities.

Where practical, we will explain why information is being requested and how it will be used at the point of collection.

Why We Collect and Use Personal Information

We may collect, hold, use and disclose personal information for purposes including:

• Responding to enquiries and requests for information.
• Communicating with prospective and existing clients, suppliers, business partners and other stakeholders.
• Assessing business opportunities and preparing proposals, quotations and service arrangements.
• Considering employment, recruitment and contractor opportunities.
• Operating, maintaining, securing and improving our website and business systems.
• Managing our business administration, records and legal obligations.
• Protecting our business, website and users against fraud, misuse and security risks.
• Undertaking other purposes that are reasonably related to the above or that you have authorised, where permitted by law.

We will not use personal information for unrelated purposes unless permitted or required by applicable law.

Disclosure of Personal Information

We may disclose personal information, where appropriate and lawful, to:

• Our employees, directors, contractors and professional advisers who need the information for legitimate business purposes.
• Website hosting providers, IT service providers, cloud platforms and other technology suppliers supporting our operations.
• Recruitment partners or prospective employers where relevant to an opportunity and appropriately authorised.
• Clients, suppliers or business partners where necessary for a proposed or existing business engagement.
• Government agencies, regulators, law enforcement bodies or other parties where required or authorised by law.
• Other parties with your consent or where disclosure is otherwise permitted by applicable law.

We take reasonable steps, appropriate to the circumstances, to ensure that third parties handling personal information on our behalf are subject to appropriate confidentiality, security and privacy arrangements.

We do not sell personal information as a standalone commercial product.

Overseas Disclosure and Data Storage

We may use third-party technology, cloud hosting or business service providers to support our website and operations.

Depending on the providers selected and how our systems are configured, personal information may be stored or processed in Australia or overseas.

Where overseas storage, processing or disclosure occurs, we will take the steps required by applicable privacy laws.

If we are subject to the Australian Privacy Principles, our approach to overseas disclosures will be consistent with the requirements applicable to our circumstances.

For further information about the locations in which relevant service providers store or process personal information, please contact us.

Website Cookies and Analytics

Our website or its hosting and technology providers may use cookies, server logs or similar technologies to support website functionality, security, performance measurement and user experience.

Where analytics tools or other tracking technologies are enabled, they may collect information about how visitors interact with the website.

You may be able to manage or disable cookies through your browser settings. However, some website functions may not operate as intended if certain cookies are disabled.

We will update this section if we introduce analytics, advertising or other tracking technologies that materially change how information is collected.

Data Security

We take reasonable steps, appropriate to the nature of the information and the risks involved, to protect personal information against misuse, interference, loss, unauthorised access, modification or disclosure.

These measures may include access controls, secure systems, appropriate staff practices and the use of reputable technology service providers.

However, no method of electronic transmission or storage can be guaranteed to be completely secure. We cannot guarantee absolute security of information transmitted over the internet.

If we become aware of a privacy or security incident involving personal information, we will assess and respond to it in accordance with applicable legal obligations.

Retention and Disposal

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, or as required or permitted by applicable law, contractual obligations or legitimate business needs.

When personal information is no longer required, we will take reasonable steps to securely destroy it or de-identify it, where appropriate and legally permissible.

Retention periods may vary depending on the nature of the information and the purpose for which it is held.

Access to and Correction of Personal Information

You may contact us to request access to personal information we hold about you or to request that inaccurate, incomplete or out-of-date information be corrected.

We will consider and respond to requests in accordance with applicable privacy laws. We may need to verify your identity before processing a request.

In certain circumstances, we may be unable to provide access to particular information or make a requested correction. If this occurs, we will explain our decision where required or appropriate.

Privacy Enquiries and Complaints

If you have a question, concern or complaint about how we handle personal information, please contact us using the details below.

Please describe your concern and provide sufficient information to help us investigate. We will review the matter and respond within a reasonable period.

Where applicable, if you are not satisfied with our response, you may be entitled to raise the matter with the Office of the Australian Information Commissioner (OAIC).

Website: https://www.oaic.gov.au/

This section does not limit any rights you may have under applicable privacy laws.

Third-Party Websites

Our website may contain links to external websites or services operated by third parties.

We are not responsible for the privacy practices, content or security of those external websites. When you follow an external link, we encourage you to review the relevant privacy policy before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, technology, information handling practices or legal requirements.

The latest version will be published on this page, together with the updated "Last updated" date.

We encourage you to review this page periodically.

Contact Us

For privacy enquiries, requests for access or correction, or privacy complaints, please contact:

Logic Link Solutions Pty Ltd
Website: https://logiclinksolutions.com.au
Privacy contact email: Contact@logiclinksolutions.com.au
ABN: 36 618 931 490

We will handle privacy enquiries and requests in accordance with applicable laws and our business procedures.